General
General
9 articles
- Why did I get an email from Kustom?Did Kustom email you? Read about why and if it applies to you.
- New regulations for marketing consumer credit in SwedenLegal requirements from Konsumentverket for marketing consumer credit in Sweden, effective March 1, 2025.
- Prohibited and restricted business segmentsLearn what business segments are restricted at Kustom.
- Merchant Protection ProgramLearn about merchant protection program
- Why did Kustom place a hold on my payments or change my payment schedule?Sometimes Kustom may delay payouts or adjust your schedule to reduce financial risk and protect both you and your customers.
- When do you need to apply for a new agreement?Learn more about when to apply for a new agreement.
- Second Distance Marketing Directive - What merchants need to knowLearn what the Second Distance Marketing Directive (DMD2) requires from you as a merchant, including withdrawal rights, terms updates, and key steps to stay compliant when selling to consumers online.
- Andra distansmarknadsdirektivet – Vad e-handlare behöver vetaInformation om andra distansmarknadsdirektivet (DMD2) och vad det kräver av dig som handlare, inklusive ångerrätt, uppdateringar av villkor och viktiga steg för att säkerställa att du följer reglerna vid försäljning…
- UK BNPL regulation — what you need to knowFrom 15 July 2026, Klarna's Pay in 3 and Pay in 30 become FCA-regulated products in the UK. Any text on your site calling them "unregulated" will be factually incorrect…