If you’re expecting your first payout from Kustom, please note that it may take up to 7 days to arrive. This delay applies only to the first payout and is due to mandatory Know Your Customer (KYC) and Anti-Money Laundering (AML) screenings. These checks are required to comply with financial regulations and prevent fraudulent transactions. After your first payout is processed, all future payouts will follow the standard payout schedule without additional delays
Why does the first payout take longer?
Kustom is committed to providing a secure and legally compliant payment experience. To achieve this, all new payout recipients undergo KYC and AML verification. This process typically includes:
Verifying your identity
Confirming your bank account details
Conducting regulatory compliance checks
These checks help prevent unauthorized or illegal transactions and ensures that payments are made to the correct recipients.