Overview
Kustom offers flexible payout schedules—daily, weekly, or monthly—with different payout delays. Regardless of the customer’s payment method or currency, all captured orders are paid out to your registered bank account according to your configured schedule.
Key Components of Your Payout Schedule
Your payout schedule is defined by three main factors:
• Capture Interval
This is the timeframe in which captured orders are grouped into a single payout.
A daily schedule has a 1-day capture interval
A weekly schedule uses a 7-day interval
• Payout Delay
The number of days between the order being captured and the payout initiation.
Refunds and reversals are included in your next settlement and have no delay
• Payout Day
The specific day of the week when payouts are issued, based on your selected schedule
Payout Timeline Example
How payouts are processed step-by-step.
• The order is captured
• The payout delay begins the following day
• The payout is sent on the next scheduled payout day
This flow applies consistently based on your selected payout frequency.
How to View Your Next Payout
The date and estimated amount of your next payout will be visible in the Kustom Portal. Keep in mind that this is an estimate and any refunds processed before your next payout is settled will also be included.
• Sign in to the Kustom Portal
• Navigate to Settlements in the menu to the left
• Your next Payout is visible under Next Payout