Overview
Branding lets you upload and manage the logos used on your packing slips, per store.
Where to find Branding
Branding is managed directly in the Kustom Portal. To access it:
Log in to the Kustom Portal
In the left-hand navigation menu, click Apps, then click Branding
Select your Store from the dropdown
Packing slip logos
Upload and manage the logo that appears on packing slips for the selected store.
How to upload a packing slip logo
Navigate to Apps > Branding in the Kustom Portal
Select the Store you want to update from the dropdown
Click the upload area, or drag and drop your file. Logos must be PNG or JPG and no larger than 10MB
Once uploaded, the logo appears in a list below the upload area, showing the file name and upload date.
Managing uploaded logos
For each uploaded logo, you can:
Download
Save a copy of the logo file.
Set as default
Mark the logo to be used on packing slips.
Delete
Remove the logo from the store.
If you are receiving an error message when trying to upload a logo, this could be due to the file name.
Allowed characters:
\p{L} – all letters (a-z, A-Z, ä, ö, å, é, 中, 日, etc.)
\p{N} – all digits (0-9, and other unicode digits)
_ – underscore
- – hyphen
. – period (exactly one, as separator before file extension)
To mitigate any errors, try renaming the file to something simple like "Logo" for example.