Overview
Vipps integrates with Kustom Checkout to give Norwegian shoppers their preferred way to pay. Here's what you need to know:
Shoppers can select Vipps directly in the Kustom Checkout interface
Payments are processed in real-time through the shopper's Vipps app
Vipps offers fast payment confirmation, strong authentication, and a fully localized experience for Norwegian shoppers
What is Vipps?
Vipps is a mobile payment app operated by Vipps MobilePay, used by the vast majority of Norwegians. It lets shoppers pay instantly by authenticating in the Vipps app — no card details required at checkout.
Offering Vipps can meaningfully increase conversion for merchants selling in Norway by giving shoppers the payment method they already trust and use every day. Shoppers benefit from a fast, frictionless checkout experience backed by strong security through BankID and Vipps' own authentication.
When will this payment method become available in my checkout?
Vipps is added as part of certain onboardings to Kustom Checkout for Norwegian transactions. If you don't see Vipps available in your checkout, please reach out to our support with the following information: your merchant ID, that you want to add Vipps for the Norwegian market, and the date you want it activated. We will add it as soon as we can for you.
Do I need to enable this payment method manually?
It depends. For some merchants, Vipps is added, for some not. If it’s not already enabled for your account, contact our support to request Vipps to be activated, and it will be added for eligible shoppers.
Fees, pricing, and settlement
Will there be any changes to my prices or additional fees?
Standard transaction fees apply for Vipps payments. To learn more about enabling Vipps for your checkout and for detailed pricing information, please contact our support.
How will settlements work when shoppers pay with Vipps?
Settlements follow your existing schedule. Funds are transferred to your account at the same frequency as your other payment methods.
Shopper experience
How will shoppers use Vipps in checkout?
When a shopper proceeds to checkout, they'll see Vipps as one of the available payment options. Here's how it works:
The shopper selects Vipps in the Kustom Checkout
They're redirected to the Vipps app to authenticate and confirm the payment
The transaction completes instantly and the shopper is returned to the order confirmation page
Do shoppers need to do anything different to use Vipps?
No. Shoppers just need the Vipps app installed and linked to a payment method. The flow is fast and familiar — most shoppers complete the Vipps step in a matter of seconds.
Other questions
Do I need to make any changes to my integration or checkout?
No technical changes needed. Once Vipps is enabled for your account, it appears automatically for eligible shoppers. Reach out to our support to get it activated.
Will this affect my reporting or order management flows?
No. Vipps transactions appear in your Kustom reports and order management systems just like any other payment method.