Overview
BLIK integrates seamlessly with Kustom checkout to provide Polish shoppers with their preferred payment option. Here's what you need to know:
Shoppers can select BLIK directly in the Kustom checkout interface
Payments are processed in real-time through the shopper's banking app
BLIK offers instant payment confirmation, enhanced security with time-limited codes, and a frictionless checkout experience
What is BLIK?
BLIK is a mobile payment system that allows users to make instant payments and withdrawals using a unique 6-digit code generated in their banking app. This payment method is the most popular digital payment option in Poland and is trusted by millions of users.
This payment method is beneficial for merchants because it can significantly increase conversion rates in the Polish market and provides shoppers with their preferred, trusted payment experience. Shoppers benefit from instant payments, bank-level security, and a seamless checkout process without needing to enter card details.
When will this payment method become available in my checkout?
BLIK is available as an opt-in payment method for Polish transactions. To enable BLIK, please reach out to merchant@kustom.co with the following information: your merchant ID, that you want to add BLIK for the Polish market, and the date you want it added. We will add it as soon as we can for you.
Do I need to enable this payment method manually?
Yes, BLIK requires manual activation from Kustom. Contact merchant@kustom.co to request BLIK to be enabled for your account, and it will be added for eligible Polish shoppers.
Fees, pricing, and settlement
Will there be any changes to my prices or additional fees?
Standard transaction fees apply for BLIK payments. To learn more about enabling BLIK for your checkout and for detailed pricing information, please contact merchant@kustom.co.
How will settlements work when shoppers pay with this method?
When a shopper completes a payment using BLIK, the settlement process follows your existing schedule. The payment is processed in real-time, and funds are transferred to your account according to your standard settlement timeline. You will receive settlements at the same frequency as your other payment methods.
Shopper experience
How will shoppers use this payment method in checkout?
When a shopper proceeds to checkout, they will see BLIK as one of the available payment options. Here's what the experience looks like:
The shopper selects BLIK from the list of payment options in the Kustom checkout
The shopper opens their banking app and generates a unique 6-digit BLIK code
They enter the code in your checkout
The bank sends a push notification to the shopper's mobile phone
The shopper confirms the payment in their banking app
The transaction is completed instantly
Do shoppers need to do anything different to use this payment method?
To pay with BLIK, shoppers need a Polish bank account and a mobile banking app that supports BLIK — nearly all major Polish banks do. At checkout, they simply generate a 6-digit BLIK code in their banking app and enter it to complete the purchase. The code is valid for 2 minutes, and once entered, shoppers have 60 seconds to confirm the payment in their app.
The process is fast — most shoppers approve their BLIK payment in under 10 seconds.
Other questions
Do I need to make any changes to my integration or checkout?
You do not need to make any technical changes to your integration or checkout configuration. To enable BLIK, please reach out to merchant@kustom.co with the following information: your merchant ID, that you want to add BLIK for the Polish market, and the date you want it added. We will add it as soon as we can for you.
Will this affect my reporting or order management flows?
Transactions made with BLIK will appear in your reporting and order management systems just like any other payment method. You can view these transactions in your Kustom Portal, and they will be included in your standard reports. Your existing order management processes remain unchanged.