Follow the below steps to change your notification settings:
Log in to the Kustom Portal.
Click on your name in the top-right corner to open the dropdown menu.
Select Notifications from the dropdown options.
Enable notifications for disputes and other events as needed.
Notification Settings
We offer a variety of notifications as outlined below.
New orders and disputes:
Once enabled for new orders or disputes, you will automatically receive an email notification whenever a new dispute is opened or a new order comes in so you can take action quickly without delay.
Orders and open disputes expiring in 3 days:
Once enabled for order or open disputes that will expiry in 3 days, you will automatically receive an email notification whenever a open dispute or an order is about to expiry. So you can take action quickly without delay.
Note: If you receive a high volume of notifications regarding orders and disputes, please be aware that you will get a separate email notification for each one—this may result in a large number of notifications.