Overview
The Upcoming payouts tab in the Kustom Portal shows all payouts that are scheduled but have not yet been sent from Kustom. This gives you full visibility into what will be paid out next, including sales, fees and returns included in the payout.
Once a payout has been sent, it will automatically move to the Settlement reports tab where its status becomes In transit.
How to find upcoming payouts
You can access Upcoming payouts from the Settlements section in the Kustom Portal.
To open Upcoming payouts:
Log in to the Kustom Portal.
Select Settlements in the menu.
Choose Upcoming payouts at the top of the page.
Currency selection
The currency filter in Upcoming payouts matches the currency you selected in the other Settlements tabs. For example, if you selected SEK in the Settlement reports tab, the Upcoming payouts tab will also default to SEK.
You can switch currencies at any time:
Press the Currency dropdown.
Select another available currency to update the view.
What you can see in upcoming payouts
The upcoming payout list shows all details related to the payout that is scheduled but not yet sent.
The information includes:
Date showing when the payout is scheduled.
Sales included in the payout.
Fees deducted from the payout.
Returns that affect the payout amount.
Amount showing the final payout amount.
Merchant ID linked to that specific payout.
Currency for the payout.
Only payouts that are still pending are shown here. Once they leave Kustom and the transfer has started, they are no longer visible in this tab.
After the payout is sent
When a payout has been created and sent to your bank:
It moves to the Settlement reports tab.
The status for that payout becomes In transit.
You can then track it in the same way as any other settlement.
This gives you a clear timeline from “upcoming” to “sent” to “received.”