Kustom

A guide to handling payment disputes in the Kustom Portal.

Disputes at Kustom

Almost all Klarna disputes begin as enquiry disputes. The exceptions are disputes raised because of fraudulent transactions.

Responding to Klarna Disputes

A dispute occurs when an account owner contacts their bank to contest a payment to you for a number of possible reasons.

Responding to Disputes

Klarna disputes and enquiry

Card disputes

How to respond when a customer disputes an invoice through Billie.

Billie disputes

Differences between Klarna and Kustom regarding disputes

How do disputes work in Kustom compared to Klarna

Articles relating to the disputes page in Kustom Portal

Disputes

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