Disputes
Articles relating to the disputes page in Kustom Portal
9 articles
Disputes at KustomA guide to handling payment disputes in the Kustom Portal.
How do disputes work in Kustom compared to KlarnaDifferences between Klarna and Kustom regarding disputes
Card DisputesA card dispute occurs when an account owner contacts their bank to contest an order for a number of possible reasons.
In this article you will learn everything you need…
Klarna DisputesA Klarna dispute occurs when a shopper contacts Klarna to contest an order for a number of possible reasons.
In this article you will learn everything you need to know…
Billie disputesHow to respond when a customer disputes an invoice through Billie.
How to assign disputes in the Kustom PortalEasily assign one or more disputes to team members directly in the Kustom Portal.
How to view and use a tracking number in return disputesUnderstand where to find the tracking ID in return disputes and how to verify it.
Dispute handling improvements at KustomHandling disputes effectively is our highest priority.
Dispute feeA guide on how dispute fees at Kustom work.