Disputes
General information regarding disputes
8 articles
Disputes at KustomA guide to handling payment disputes in the Kustom Portal.
Managing disputes in Kustom PortalDeep dive into how to manage disputes in the Kustom Portal
Dispute evidenceThis article explains what dispute evidence payment methods expect, and how to choose and submit the right documentation during a dispute.
How do disputes work in Kustom compared to KlarnaDifferences between Klarna and Kustom regarding disputes
How to assign disputes in the Kustom PortalEasily assign one or more disputes to team members directly in the Kustom Portal.
Dispute handling improvements at KustomHandling disputes effectively is our highest priority.
How to view and use a tracking number in return disputesUnderstand where to find the tracking ID in return disputes and how to verify it.
Dispute feeA guide on how dispute fees at Kustom work.