Disputes
General information regarding disputes
7 articles
Disputes at KustomAn introduction to disputes and how they work in Kustom
Managing Klarna disputesDeep dive on how to manage Klarna disputes
Managing non-Klarna disputesDeep dive into how to manage disputes in the Kustom Portal
Dispute evidenceThis article explains what dispute evidence payment methods expect, and how to choose and submit the right documentation during a dispute.
How to assign disputes in the Kustom PortalEasily assign one or more disputes to team members directly in the Kustom Portal.
How to view and use a tracking number in return disputesUnderstand where to find the tracking ID in return disputes and how to verify it.
Dispute feeA guide on how dispute fees at Kustom work.