Disputes
General information regarding disputes
8 articles
- Disputes at KustomAn introduction to disputes and how they work in Kustom
- Suggested outcome for Klarna disputesA guide to proposing a partial resolution when countering a Klarna dispute, and how return fees factor into it.
- Managing Klarna disputesDeep dive on how to manage Klarna disputes
- Managing non-Klarna disputesDeep dive into how to manage disputes in the Kustom Portal
- Dispute evidenceThis article explains what dispute evidence payment methods expect, and how to choose and submit the right documentation during a dispute.
- How to assign disputes in the Kustom PortalEasily assign one or more disputes to team members directly in the Kustom Portal.
- How to view and use a tracking number in return disputesUnderstand where to find the tracking ID in return disputes and how to verify it.
- Dispute feeA guide on how dispute fees at Kustom work.