Settlements
Information and frequently asked questions about Reports
9 articles
Settlements PageThe settlements page in the Kustom Portal allows you to keep track of your payouts and settlements.
Settlement reportsThis article explains how settlement reports are generated, how to access them, the available delivery methods and explains the line items available on settlements.
Transaction reportsA transaction report is a generated report that includes a breakdown of all captured orders and refunds for a selected date range.
Batch ReportThe batch report function allows you to generate your own report for a selected date range.
Configure settlement reportsThis article explains how settlement reports are configured.
Automatic report retrieval via SFTPThis article explains how to set up automatic retrieval of settlement reports using SFTP (Secure File Transfer Protocol).
Once configured, reports are deposited to a secure server at a scheduled…
Managing Klarna negative balances during checkout migrationMigrated to Kustom Checkout? Here's how your settlements, payouts & reconciliation may be affected during the transition.
VAT handling on Kustom settlementsThis article explains the most common reasons VAT may look different than expected and what to check.
Reporting troubleshootingThis article helps us troubleshoot reporting issues and explains what to check when reported data looks incorrect or incomplete.