Overview
Przelewy24 integrates with Kustom checkout to provide shoppers with one of Poland's most trusted payment options. Here's what you need to know:
Shoppers can select Przelewy24 directly in the Kustom checkout interface
Przelewy24 offers benefits such as immediate payment confirmation, lower fraud risk due to direct bank connection and high conversion rates in the Polish market.
What is Przelewy24?
Przelewy24 (also known as P24) is one of Poland's most widely used payment methods, allowing shoppers to make secure online payments directly from their bank accounts. With over 91% brand recognition in Poland and connections to more than 165 Polish banks, it is an important payment option for any merchant targeting the Polish market.
This payment method is beneficial for merchants because it significantly increases conversion rates in Poland and provides shoppers with their preferred, trusted payment experience. Shoppers benefit from real-time payment confirmation, high security standards, and the ability to pay directly through their existing online banking environment — without sharing any financial details with the merchant.
When will this payment method become available in my checkout?
Przelewy24 is available as an opt-in payment method for Polish transactions. To enable P24, please reach out to our support with the following information: your merchant ID, that you want to add Przelewy24 for the Polish market, and the date you want it added. We will add it as soon as we can for you.
Do I need to enable this payment method manually?
Yes, Przelewy24 requires manual activation from Kustom. Contact our support to request Przelewy24 to be enabled for your account, and it will be added for eligible Polish shoppers.
Fees, pricing, and settlement
Will there be any changes to my prices or additional fees?
Standard transaction fees apply for Przelewy24 payments. To learn more about enabling Przelewy24 for your checkout and for detailed pricing information, please contact our support.
How will settlements work when shoppers pay with this method?
When a shopper completes a payment using Przelewy24, the settlement process follows your existing schedule. The payment is processed in real-time, and funds are transferred to your account according to your standard settlement timeline. You will receive settlements at the same frequency as your other payment methods.
Shopper experience
How will shoppers use this payment method in checkout?
When a shopper proceeds to checkout, they will see Przelewy24 as one of the available payment options. Here's what the experience looks like:
The shopper selects Przelewy24 from the list of payment options in the Kustom checkout
They are redirected to the Przelewy24 payment page
The shopper selects their bank from the list of supported Polish banks
They log into their online banking and confirm the payment
The shopper is redirected back to your store and receives a confirmation message
Do shoppers need to do anything different to use this payment method?
Shoppers need to have a Polish bank account with online banking enabled. The checkout flow is designed to be seamless and intuitive. No financial details are shared — the entire transaction is completed within the shopper's own secure banking environment.
Other questions
Do I need to make any changes to my integration or checkout?
You do not need to make any technical changes to your integration or checkout configuration. To enable Przelewy24, please reach out to our support with the following information: your merchant ID, that you want to add Przelewy24 for the Polish market, and the date you want it added. We will add it as soon as we can for you.
Will this affect my reporting or order management flows?
Transactions made with Przelewy24 will appear in your reporting and order management systems just like any other payment method. You can view these transactions in your Kustom Portal, and they will be included in your standard reports. Your existing order management processes remain unchanged.