Skip to main content

How your customers can manage their prefill details

This article explains how end-customers can update their pre-fill settings.

Updated this week

Updating customer prefill details

Prefill details are customer details that are automatically filled in during checkout to make the purchase faster and reduce manual input.

If a customer would like to change their prefill settings, they can do so by clicking on "Manage autofill settings" in the checkout.

manage autofill settings
  • The customer clicks on "Manage autofill settings"

Customize your autofill settings
  • The customer verifies that it's the correct email address

confirm autofill settings
  • The customer can make changes to how prefill should be used

What if a customer needs to update their address?

If a customer needs to update the address before checking out, this can be done by clicking "Change" next to the address information in the checkout.

Once your customer has clicked here, the customer will be able to make changes

Did this answer your question?