Uploading and managing packing slip logos
You can customize your packing slips by uploading your own logo.
Log into the Kustom Portal.
Go to Settings in the bottom left corner.
Click Branding.
Select the store you want to update.
Under Packing Slip Logos, click to upload or drag and drop your logo (PNG or JPG files up to 10MB).
If you’ve already uploaded a logo, you’ll see it listed:
Download button: Download the current logo.
Star icon: Remove the logo from being used on packing slips.
Trash icon: Permanently delete the logo.
Once uploaded and active, your logo will appear on printed packing slips.
If you are receiving an error message when uploading the logo, this could be due to the file name.
To mitigate this try renaming the file to something simple like "Logo" for example.
How to print a packing slip
When an order has been captured, you can print a packing slip.
Steps:
Open the Kustom Portal and sign in.
Navigate to Orders from the menu on the left.
Find the order by using the order reference, order number, customer name, or email address.
Open the order details.
On the far left, click Print packing slip (next to “Refund amount”).
A PDF of the packing slip will be downloaded, ready for printing.
Language options
Packing slips are available in:
English
Swedish
Finnish
Danish
Norwegian
The packing slip will always print in the language currently selected in your portal. To change the language, see our guide on changing languages.