How to create an order
Follow these steps to create a new order:
Open Kustom Portal and sign in.
Navigate to Create Orders from the menu on the left.
Enter the Email or Phone Number of the customer
Select the purchase country for the customer
Fill in Merchant Reference 1
Fill in Merchant Reference 2 (Optional)
Add the relevant order lines to the order, the order lines you can add are:
Item name
Quantity
Unit price
Tax rate %
You can also add discounts by pressing Add discount line
You can also choose to "Auto capture" the order, this means:
That the order will be automatically captured after your customer has gone through the checkout flow
You do not need to capture the order after your customer has finished their purchase
Once done press Create Order
Make sure to upload a valid link to your Terms and Conditions in the order settings before creating an order, as this is mandatory to proceed.
This will then send a payment link to the customer either through email or on their phone, where the customer then selects their payment method and places their order.
โIn order to create orders you need to upload your terms and conditions in the order configurations.
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โYou can follow the status of your orders created manually in the Kustom Portal in the Orders History Tab.