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Create Orders

The create order page in the Kustom Portal allows you to create new orders and send payment links to your customers.

Updated over a week ago

How to create an order

Follow these steps to create a new order:

  • Open Kustom Portal and sign in.

  • Navigate to Create Orders from the menu on the left.

  • Enter the Email or Phone Number of the customer

  • Select the purchase country for the customer

  • Fill in Merchant Reference 1

  • Fill in Merchant Reference 2 (Optional)

  • Add the relevant order lines to the order, the order lines you can add are:

    • Item name

    • Quantity

    • Unit price

    • Tax rate %

  • Once done press Create Order

This will then send a payment link to the customer either through email or on their phone, where the customer then selects their payment method and places their order.

Order Configuration

In the Order Configuration tab which is found on the Create Orders page, you can configure default settings for your created orders.

In order to create orders you need to upload your terms and conditions in the order configuration

The options available are:

  • Merchant Reference 1 and 2 to set a default reference for your created orders.

  • Tax configuration if you want to set a default tax rate for your created orders.

  • Terms and conditions to add your terms and conditions to your created orders.

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