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Get started with Kustom

Learn how to apply for Kustom Checkout and what to expect during the onboarding process.

Updated over 3 weeks ago

Apply for Kustom Checkout

To begin, apply for an agreement with Kustom by filling out the onboarding form at Kustom.co.

Once your application is submitted:

  • Sign in to Kustom Portal with the email used in the application to provide additional information if prompted.

  • If any further information is needed, we'll contact you via email.


What to expect when applying for an agreement with Kustom

Once your application is submitted, it will go through a standard review process. If any additional information is required, you will receive a prompt in the Kustom Portal asking you to provide the necessary details. Be sure to check the portal regularly to avoid delays in processing your application.

kustom onboarding journey

Checklist: Requirements for your Kustom agreement

Before applying, make sure your business meets the following criteria:

  • Your company is officially registered.

  • You have a registered IBAN for payouts.

  • Your online store is live and equipped with a functional e-commerce or booking system.

  • Your store offers a selection of products and/or services for purchase.

  • The following information is clearly visible on your website:

    • Registered business name

    • Registered business address

    • Company registration number

    • Customer support email address

    • Return policy and procedure

    • Cancellation policy - if applicable.

Additional information may be requested after onboarding. Be sure to submit all required details promptly.


Prohibited and restricted business segments

Some business types are not eligible for Kustom Checkout. Please review our Prohibited and Restricted Segments to ensure your business qualifies.


Troubleshooting onboarding form errors

If you encounter errors when filling out the onboarding form, try the following:

  • Clear your browser’s cache and cookies.

  • Use a different browser (e.g. Chrome, Edge).

  • Try using an incognito/private browsing window.

  • Complete the form from another device.

If the issue continues, contact our Merchant Service team for assistance.


Supported platforms

Supported Partners

Below you will find a list of Platform Partners that Kustom supports.

  • Askås

  • Abicart

  • Geins

  • Cateno

  • Centra

  • E37

  • Finqu

  • Kodmyran

  • Litium

  • Multicase

  • Mystore

  • Confirma

  • Norce

  • Nyehandel

  • Oxid

  • Optimizely

  • Pulse247

  • Quickbutik

  • 24 Netbutikk

  • Starweb

  • Talex

  • Unimicro

  • Vendre

  • Vilkas

  • Visitgroup

  • Viskan

  • Visma Webshop

  • Wikinggruppen

  • Nordisk E-handel

  • r360

Plugin Platforms

Below you will find a list of Plugin Platforms that Kustom supports

  • Adobe Commerce

  • PrestaShop

  • Salesforce Commerce Cloud

  • WooCommerce

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