Kustom supports valid IBAN accounts for payouts. If you need to update your bank account during the upgrade, we'll let you know ahead of time.
It’s worth noting that payouts from Kustom (to your IBAN) are standard domestic transfers made from a local bank. They are therefore not classified as international transactions and do not incur any international payment fees.
What’s an IBAN?
An IBAN (International Bank Account Number) is a unique code used to identify your bank account internationally. It helps ensure that money is transferred to the right account across borders.
How to find and set up your IBAN
Most bank accounts already have an IBAN, which is usually linked to your account number. You can find it on your bank statement or by checking your online banking portal. Once you have your IBAN, you can update it in the Klarna Portal.
If you're having trouble finding it, your bank’s website or customer service can help guide you.
Local accounts
If you have a local account registered, we'll do our best to convert it to an IBAN. If that’s not possible, you’ll be able to update your account details in the Klarna Portal.
Bankgiro and Plusgiro
All merchants currently using Bankgiro or Plusgiro for payouts will instead receive their payouts via a local bank transfer. The account format we use is IBAN. If you have a Bankgiro or Plusgiro account registered, you'll need to update your bank account details.
Follow the steps below to update your bank account details in the Klarna Portal:
Log in to the Klarna Portal.
Navigate to “Settings” (bottom left corner).
Select “Bank account details”.
Click “Edit” next to the account you want to update.
Enter your IBAN.
Click “Save” to apply the changes.
Attention: Svea Bank account holders
To receive payouts, your account needs a unique IBAN. Some of Svea's business accounts may not meet this requirement, so please make sure your IBAN is unique before registering it in the Klarna Portal.